Tech Life, Tech Life, The workers in the engine room of big tech

Tech Life

Tech Life

The workers in the engine room of big tech

28 April 2026

26 minutes

Available for over a year

We look at revelations about outsourced tech workers in Kenya, and try to find out why more than a thousand of them have been made redundant.

Also this week: are you getting the best out of artificial intelligence? Could changing "how" you communicate with AI make a difference? We speak to an author and put his recommendations to an AI test. And we hear from a company turning lamp-posts into data centres.

Presenter: Chris Vallance

Producer: Tom Quinn

(Image: The words "Meta AI" are displayed on a smartphone screen. The phone is resting on a laptop keyboard. Credit: Reuters)