Scams to watch out for

Available for 28 days

Linzi Lima finds out about some of the latest scams doing the rounds - from fake days out on social media, eSIM swap fraud, to number spoofing... The Department for the Economy have announced that smart electricity meters will be rolled out in Northern Ireland from 2028. But how will they benefit consumers? We hear from one listener, who despite his best efforts couldn’t find out how much he had left on a gift card... When a relationship breaks down, the emotional impact is obvious - but the financial reality can be just as tough. When costs including legal fees and splitting assets come into the equation - what should you be thinking about if you are facing that kind of change? New research suggests UK consumers are collectively spending hundreds of millions of hours every year just trying to sort out poor customer service. While artificial intelligence is helping speed things up for some, many customers feel the human side is missing - creating a growing gap between what businesses are offering, and what customers actually want. And if you’ve got a story or an experience you’d like to share, you can get in touch - just email cfb@bbc.co.uk