Shower Pump went up in flames

Available for 29 days

A listener tells us how their shower pump went up in flames in their roof space, melted the pipes, and unleashed torrents of water down through the floors of the house. Engineers and the fire service have confirmed the cause - yet he’s still battling for compensation for thousands of pounds’ worth of damage. Stormont ministers approve new funding to expand support for households that rely on home heating oil. More than 300,000 homes are set to receive a £100 payment. Illegal streaming devices AKA 'dodgy boxes' - are on the rise. But are viewers turning a blind eye to the real risks? The EU’s new Entry/Exit System is now live, replacing passport stamps with biometric checks. It’s a major change at the border - so what does it mean for your next trip to Europe? And you’ve paid to park at a hotel - so why has a parking fine landed on your doormat? One listener shares his experience of trying to get his money back. If you have a story or experience you want to share email cfb@bbc.co.uk