Characters - Montserrat Lombard

Shaz in Series Two

"It's almost a running joke for the team that every time Gene asks Shaz to do something, she gets her hopes up that it's going to be something good but it turns out to be 'can you make 15 black coffees' or something equally unimportant. She's really influenced by Alex and, fortunately, Alex sees her potential and gives her much more responsibility. For example, in episode two Alex makes her 'Romany Liaison Officer'."

Shaz's relationship with Chris

"Chris isn't the most modern of thinkers, so it's a constant battle for Shaz to try and get him to warm to a new way of seeing things and treating women. However, he is always trying to be more open and modern and this is what she finds charming and loves about him."

Costume

"In the second half of filming Shaz was out of uniform a lot so we really went for it with costumes. I had some great party dresses and big crimped hair. We also filmed the wedding dress fitting and we kept the dress new romantic rather than going for the meringue look. As Shaz is rarely out of the office it's great when I finally get out with Alex and the boys. That's when I get to wear the amazing eighties clothes and get involved in a bit of the action!"